Before creating your account or placing any bet at ca999, please read the rules that govern the use of the platform carefully. These terms are written in plain language so you know exactly your rights, your responsibilities, and how key situations are handled — from registration to Pix withdrawals.
Six core topics from ca999's Terms and Conditions, explained in plain language — no unnecessary legal jargon.
Only players aged 18 or over who reside in Brazil may register an account at ca999. One account per CPF is allowed. Registration requires your full name, a valid CPF, email address, and date of birth.
Section 1Minimum deposit of R$ 10.00 via Pix, boleto, credit or debit card, PicPay, Mercado Pago, or bank transfer (TED). Pix withdrawals processed in up to 5 minutes. No deposit fees.
Section 4The welcome bonus requires a 10x rollover within 30 days. Bets with odds below 1.30 or mutual bets do not count toward the rollover. Only one account per CPF is eligible for bonuses.
Section 5You are responsible for keeping your password confidential. ca999 will never ask for your password via email or chat. If you suspect unauthorized access, block your account immediately through the dashboard or contact 24/7 support.
Section 3Multiple accounts, bonus abuse, odds manipulation, use of bots, money laundering, and any behavior that compromises the integrity of the platform are strictly prohibited. Violations result in immediate suspension.
Section 7Ca999 offers deposit limits, session alerts, and self-exclusion. Players are encouraged to use these tools. If we detect concerning patterns, we may proactively restrict an account to protect the player.
Section 8These Terms and Conditions were last updated on January 2026 and supersede all previous versions. By creating an account or using any service of ca999, you confirm that you have read, understood, and fully agreed to the content below.
By accessing, registering for, or using any service available on the ca999 — including casino games, Sports Betting, Live Casino, and promotions — you automatically agree to these Terms and Conditions in their entirety. If you do not agree with any provision contained herein, we recommend that you do not use the platform.
These Terms and Conditions constitute the entire agreement between the player and the ca999 regarding the use of the platform, superseding any prior communication, whether verbal or written. Specific terms for promotions, bonuses, or tournaments may coexist with these General Terms, and in the event of a conflict, the specific terms of the promotion will prevail in that particular context.
Important: Acceptance of these terms is a mandatory condition for using any feature of ca999. Users under 18 are not permitted to create an account or access the platform under any circumstances.
To create an account on the ca999 and use its services, the player must meet all of the following requirements:
Registration requires accurate, complete, and up-to-date information. The following are mandatory: full name as it appears on a government-issued ID, CPF, date of birth, valid email address, and mobile phone number. The ca999 reserves the right to request additional identity verification documents at any time, particularly before releasing the first withdrawal.
Each player is strictly limited to one account, identified by CPF. Creating multiple accounts — whether using different personal details or someone else's information — constitutes a serious breach of these Terms and may result in the immediate cancellation of all accounts, forfeiture of any balance and pending bonuses, and potential referral to the relevant authorities in cases of suspected fraud.
The ca999 may request identity verification from the account holder at any time. Documents typically required include a photo ID (RG or CNH), proof of address issued within the last 90 days, and, in specific cases, proof of ownership of the payment method used. While verification is pending, withdrawals may be temporarily suspended until the process is complete.
You are solely responsible for keeping your account login credentials confidential at ca999 — login credentials, password, and any two-factor verification code. The ca999 will never ask for your password under any circumstances, whether by email, support chat, or any other communication channel.
We recommend using a unique password for the ca999, different from those used on other online services, with a minimum of 8 characters combining uppercase letters, lowercase letters, numbers, and symbols. Enabling two-factor authentication (2FA), available in the account security settings, is strongly recommended.
If you suspect your account has been accessed by someone else without your authorization, contact ca999 via live chat at suporte@ca999.best. The team may proactively block access while the situation is under investigation.
All financial transactions on the ca999 are processed in Brazilian reais (BRL). The ca999 does not accept, process, or convert transactions in foreign currency.
The deposit methods accepted by ca999 are:
The minimum deposit is R$ 10.00. There is no maximum deposit limit, but transactions above R$ 50,000.00 may be subject to additional compliance review.
To make withdrawals, the account holder must have completed the identity verification process. The minimum withdrawal amount is R$ 20.00. Withdrawals are processed exclusively to the payment method used for the deposit or to a bank account held by the same CPF registered on the platform.
Pix is the fastest withdrawal method available on ca999: for amounts below R$ 50,000.00, processing takes up to 5 minutes after the request is submitted. Withdrawals above that amount are subject to compliance review and are processed within 24 hours. No withdrawal fees apply to any method available on the platform.
The available balance in the account of ca999 does not generate earnings or interest. The ca999 is not a financial institution and does not offer custody or investment services. Accounts inactive for more than 12 consecutive months may be subject to a maintenance fee of R$ 5.00 per month, applied to the available balance until the balance reaches zero or the account is reactivated with a new deposit.
The ca999 offers periodic promotions to its players, including the Welcome Bonus, weekly reloads, cashback, and tournaments with prizes in BRL. All promotions are subject to specific terms published on each offer's page. The general provisions below apply to all promotions unless otherwise stated in the specific terms.
The Welcome Bonus of ca999 matches 100% of the first qualifying deposit, up to a maximum of R$ 1,000.00. To release the bonus for withdrawal, you must complete a rollover of 10x the bonus amount within 30 calendar days of the grant date. Example: a R$ 500.00 bonus requires total wagers of R$ 5,000.00 for full release.
Not all bets contribute equally toward meeting the rollover requirement:
Any bonus not released within the 30-day period is automatically canceled and removed from the account balance, with no impact on the player's real deposit balance.
Each CPF is entitled to receive the Welcome Bonus only once. Creating multiple accounts to obtain additional bonuses constitutes promotional abuse and is treated as a serious violation of these Terms, resulting in the cancellation of all accounts involved and the forfeiture of all balances and bonuses. The ca999 reserves the right to cancel, modify, or terminate any promotion at any time, with or without prior notice, should exceptional circumstances warrant such action.
The ca999 offers casino games developed by certified third-party providers, including slots, roulette, blackjack, baccarat, crash games, progressive jackpots, and Sports Betting. Each game has specific rules displayed before the start of every match or round.
The outcomes of all casino games are determined by Random Number Generators (RNG) that are periodically audited by independent laboratories. This ensures that no result can be predicted, manipulated, or influenced by any party — including the ca999.
For Sports Betting, the ca999 reserves the right to void bets in cases of a clear odds error, cancelled events, competition suspension, or any situation that compromises the integrity of the market. In the event of a void, the staked amount is returned to the player's account balance.
Technical issues during a round — such as a connection drop or system failure — are resolved based on the game state recorded on the servers of ca999 at the time of the failure. There is no obligation to refund bets whose results had already been processed before the interruption.
The following actions are expressly prohibited on ca999 and may result in immediate account suspension, cancellation of balances and bonuses, and a report to the relevant authorities:
The ca999 believes that sustainable enjoyment is the only form of entertainment worth having. That's why the platform provides a set of responsible gambling tools that any player can activate at any time from their account dashboard, with no need to contact support:
The ca999 reserves the right to apply preventive restrictions to accounts showing behavioral patterns indicative of loss of control, even without a request from the player. Users under 18 are blocked by default, and age verification is a mandatory part of the withdrawal activation process.
The ca999 collects and processes players' personal data strictly for the purposes necessary to provide its services — registration, identity verification, payment processing, fraud prevention, and compliance with legal obligations. Detailed practices for data collection, use, storage, and sharing are described in the Privacy Policy of ca999, which is incorporated into these Terms by reference.
In accordance with the General Data Protection Law (LGPD — Law No. 13,709/2018), data subjects have the right to access, correct, request deletion of, or port their personal data at any time by submitting a request to support at suporte@ca999.best. The ca999 commits to responding to such requests within the applicable legal timeframe.
All data transmitted between the player's device and the servers of ca999 are protected by 256-bit SSL encryption. Credit or debit card details are never stored on the ca999 — processing is handled directly by the certified payment operator.
The ca999 will make every reasonable effort to keep the platform available 24 hours a day. However, it does not guarantee uninterrupted availability and is not liable for outages resulting from scheduled maintenance — communicated in advance whenever possible — third-party failures, the player's internet connectivity issues, or events beyond the platform's reasonable control.
The ca999 is not liable for financial losses resulting from a player's betting decisions, real-time odds fluctuations, or game outcomes. Casino games and Sports Betting carry an inherent risk of financial loss, and by accepting these Terms the player acknowledges they are aware of this.
The maximum liability of the ca999 toward a player, under any circumstances, is limited to the amount of the real balance deposited by the player and available in the account at the time of the event that gave rise to the claim.
Players may request voluntary account closure at any time by contacting ca999. Prior to closure, the player must withdraw any available balance. Unreleased bonus balances are canceled upon closure. After a voluntary closure, the player may open a new account in the future, unless they are within a self-exclusion period.
The ca999 may close or suspend an account at any time, with or without prior notice, in the following cases: breach of these Terms, suspicion of fraud, suspicion of money laundering, request by a competent authority, prolonged inactivity, or any other reason that, at the sole discretion of ca999, considers such action necessary to protect the integrity of the platform or its players.
If an account is closed due to a breach of these Terms, the balance and any bonuses may be fully forfeited. For closures resulting from other reasons, the available real-money balance will be returned to the player once the applicable compliance review is complete.
The ca999 reserves the right to modify these Terms and Conditions at any time. Relevant changes will be communicated to the player at least 7 calendar days in advance, via the registered email and/or a visible notification on the platform. Continued use of the platform after the changes take effect constitutes acceptance of the new terms.
We recommend checking this page regularly to stay up to date with the current rules. The date of the most recent update is always shown at the top of this document.
These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. For the resolution of any disputes arising from the use of the platform or the interpretation of these Terms, the parties elect the courts of the district of São Paulo – SP, expressly waiving any other jurisdiction, however privileged it may be.
Before pursuing any legal action, ca999 encourages players to seek an amicable resolution through the support channel. Most situations can be resolved directly with our team within 48 business hours.
For questions about these Terms and Conditions or any aspect of using the platform, please contact the ca999 through the following channels:
Our support team operates exclusively in Brazilian Portuguese and is ready to answer any questions related to these Terms, withdrawals, bonuses, account security, or any other matter concerning the ca999.
Ca999 handles all players' personal data in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). You may request access to, correction of, or deletion of your data at any time. For full details on how your data is collected and used, visit our Full Privacy Policy.
Pix, boleto, card and more — all in BRL, with no deposit fees and Pix withdrawals processed in minutes.
Responsible gambling is a genuine priority at ca999 — not just a contractual clause.
Set a daily, weekly, or monthly limit directly in your account dashboard. Decreases take effect immediately; increases are subject to a 7-day waiting period.
Enable automatic time notifications to remind you to take regular breaks during your gaming sessions.
Lock your account for a minimum period of 6 months. During self-exclusion, the account cannot be reactivated for any reason.
Platform for users 18 and older only. Verification is required before any withdrawal is activated.